Shipping policy

At KiraAro, we are committed to delivering your Tops, Shorts, and Skirts efficiently and reliably. Please review our logistics policy below to understand how we process and ship your orders.

Shipping Method

We offer a single, straightforward shipping option: Standard Shipping. This method is available for all orders placed on our website, regardless of the items or destination.

Shipping Costs

Standard Shipping is a paid service. There are no free shipping promotions or thresholds. The shipping fee is calculated based on the total weight of your order and the delivery address. You will see the exact shipping cost at checkout before completing your purchase.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive an email notification with tracking information once your order has been dispatched.

Delivery Time

Delivery times vary depending on your location. Estimated delivery windows are as follows:

  • Domestic orders: 5–10 business days after dispatch.
  • International orders: 10–20 business days after dispatch.

Please note that these are estimates and not guaranteed. Delays may occur due to customs clearance, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order is shipped, we will send a tracking link to the email address you provided. You can use this link to monitor your package’s journey. If you do not receive the tracking email, please check your spam folder or contact us at [email protected].

Shipping Restrictions

We currently ship to most countries and regions. However, some remote areas or locations with limited postal services may experience longer delivery times or additional restrictions. If your address is not supported, we will notify you via email and provide a full refund.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at [email protected] within 7 days of the estimated delivery date. We will investigate the issue and work with the carrier to resolve it. Please include your order number and a description of the problem in your email.

Contact Us

For any questions or concerns regarding your shipment, please reach out to our support team at [email protected]. We are here to help.